Accessibility Statement

mumok – Museum moderner Kunst Stiftung Ludwig Wien is committed to making its website accessible, in accordance with the current version of the Web Accessibility Act (WZG), crafted to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal of the European Union L 327/1, vol. 59, December 2, 2016), and the current version of the Accessibility Act (BaFG), crafted to implement Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services (Official Journal of the European Union L 151/70, vol. 62, June 7, 2019).

This accessibility statement applies to the website www.mumok.at.

Current status of compliance with requirements

This website is part-compliant with conformance level AA of the Web Content Accessibility Guidelines (WCAG) 2.1 and with the current European Standard EN 301 549 V3.2.1 (2021-03), based on the following list of non-compliant areas and exceptions.

Non-accessible content

The content listed below is non-accessible for the following reasons:

1. Disproportionate burden
   • Some PDF documents (especially those obtained from external sources) are not fully accessible. When creating new documents, we make sure that they are as accessible as possible. However, considerable effort would be required to rework older PDF documents.
   • The image content in the exhibition archive and online collection is not always furnished with alt text. Modern and contemporary art is often abstract and ambiguous; short descriptions that are neutrally worded and accurate on a technical level rely on art-historical expertise and contextualization. Broad-brush or automated descriptions would not fit the bill in terms of accessibility and run the risk of being misinterpreted. The resources needed to retrospectively supplement a historical collection containing thousands of datasets would place a disproportionate burden on the regular running of our operations. Text alternatives have been systematically generated for any new content since January 2024.
2. Content outside the scope of the accessibility regulations
   • Recorded, time-based media, such as video and audio media, published prior to September 23, 2020—in particular, videos in the exhibition archive
   • Third-party content that is outside mumok’s sphere of influence and is not being financed by the museum, in particular:
     • videos by artists that have been made available to mumok;
     • iframes from Facebook and other providers;
     • external embedded content from third-party suppliers (e.g. cookie banners, CAPTCHA buttons, videos)
   • Content that rates as archival material and thus consists exclusively of content that is not required for ongoing administrative processes and has not been updated or revised since September 23, 2019—in particular, content in the exhibition archive and online collection

Preparation of this accessibility statement

This statement was first prepared on September 18, 2020, and last updated on October 13, 2025.

The website’s compliance with the relevant accessibility requirements was last tested on September 4, 2025, on the basis of a manual and automated accessibility evaluation of ten samples of the website carried out by an external consulting firm. The homepage, ticket shop checkout, search function and search results, Visit page, contact details, Calendar function, Exhibitions page, and newsletter sign-up were tested.

The content of individual pages is regularly checked by mumok’s web editors when new material is published.

Feedback and contact information, complaints

If you encounter any problems with our website’s accessibility (over and above the issues already described in this statement), please notify us of them

via email: barrierefreiheit@mumok.at

Our editorial team will examine your report and take any necessary remedial action.

Enforcement procedure

If you are not happy with how we respond to you, you can submit a complaint to the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the contact form below:

Federal Complaints Office for Digital Accessibility contact form 

The complaints are examined by the FFG to determine whether they concern breaches of the guidelines set down in the Web Accessibility Act—in particular, noncompliance with accessibility requirements—by the federal government or an institution relating to it.

If the complaint is justified, the FFG must recommend a course of action to the federal government or the legal entities involved and propose relevant remedial measures.

Further information on the complaints process

Contact

mumok – Museum moderner Kunst Stiftung Ludwig Wien
Legal form: Academic institution under public law
Commercial register number: FN 225579i
Court of commercial register: Handelsgericht Wien
VAT-registration number: ATU16286908
Museumsplatz 1, A-1070 Vienna
T +43-1-525 00
F +43-1-525 00-1300
barrierefreiheit@mumok.at